At Darie Notes, we strive to ensure your complete satisfaction with our office supplies. Please review our return and refund policy carefully:
1. Inspection on Delivery
Customers are advised to inspect the products immediately upon delivery. If you find any damage, defects, or incorrect items, please notify us within 48 hours of receiving your order.
2. Eligibility for Returns
Returns are accepted only for damaged, defective, or incorrect items. Products must be in their original packaging and condition. Due to the nature of our products, returns for change of mind or buyer’s remorse are not accepted.
3. Return Process
To initiate a return, please contact us within 48 hours of delivery at [email protected] with your order details and photos of the damaged or incorrect items.
4. Refunds
Once the return is approved and we receive the returned item(s), we will process your refund. Refunds are issued within 7 business days after we receive the returned products.
Refund will be in cash.
5. Non-Returnable Items
Items that are not damaged or defective, or returned beyond the 48-hour window, are not eligible for return or refund.
6. Contact Us
If you have any questions or concerns about your order, returns, or refunds, please contact us at:
Email: [email protected]
Thank you for choosing Darie Notes.